5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421



Latest News

  • Spring 2024 Newsletter & Colouring Competition – Read More
  • Easter Weekend Office Closure – Read More
  • Rent Consultation Survey 2024/25 – Read More
  • A Change To How Repairs Are Reported – Read More

Below is a list of our current policies and strategies. If you can't find what you're looking for, please contact us using the Contact form here.

GWHA Complaint Handling Guide
GWEn Complaint Handling Guide
Service Quality Guarantee

Abandoned Properties Policy
Assignation Policy
Domestic Abuse Policy
Housing Allocations Policy
Forced Access Policy
Joint Tenancy Policy
Rent Arrears Management Strategy
Rent Reward Scheme Policy
Service Engagement Strategy 2019-24
Service Engagement Plan 2024-25
Sub-letting and Lodgers Policy
Succession Policy
Unacceptable Actions Policy
Void Management Strategy 2019-24
Tenancy Repossession Policy

Repairs, Maintenance and Improvements
Annual Gas Servicing Policy
Alterations and Improvements Policy
Asbestos Management Plan 2019-24
Asset Management Strategy 2019-24
Digital and Satellite Services Policy
Disruptive Repairs Policy
Energy Efficiency Strategy 2020-25
Legionella Management Plan 2019-24
Major Works and Investment Policy
Pest Control Policy
Procurement Strategy
Right to Repair Policy
Stage III Adaptations Policy

Neighbourhood and Estates
Anti-Social Behaviour Strategy 2019-24
Car Parking Policy
Good Close and Garden Policy 2022-25

Corporate and Governance
Data Protection Policy
Entitlements, Payments and Benefits
Freedom of Information Policy
Gifts and Hospitality Policy
MC Code of Conduct
MC Role Descriptions
Membership Policy
MC Planning and Support
Standing Orders

Equalities and Human Rights Strategy 2021-26

Pay your rent
Online Tenant Account
Emergency Numbers
Compaints and Comments
Report a Repair
Fire Safety
Scottish Housing Regulator
Apply for a house

Glasgow West Housing Association
5 Royal Crescent
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
Office Hours & Public Holidays
Find Us on the map


Terms & Conditions

Glasgow West Housing Association ©
All Rights Reserved | Admin Only

Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS.
Registered as a Scottish Charity SC001667.