5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421

Universal Credit

Universal Credit

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Universal Credit (UC) is a monthly benefit designed to replace the 6 ‘legacy’ benefits listed below:

  • Housing Benefits
  • Child Tax Credit
  • Income Support
  • Working Tax Credit
  • Income based Jobseeker’s Allowance
  • Income related Employment and Support Allowance



What triggers a claim for UC?
Anyone expecting to make a claim for any of the 6 legacy benefits that UC is replacing will have to claim UC instead and full UC rules and systems will apply. 

What changes in circumstances might trigger a move to UC?
A change of circumstances in any of the 6 legacy benefits is likely to trigger a move to UC and there is usually no going back to your previous benefits once a claim for UC has been made, so get advice if you’re considering doing this. 

Examples of a change of circumstances are: a change in employment, a change in family circumstances, partner leaving or joining the household, starting or stopping being a carer, starting or stopping a claim based on sickness, renewing or making small changes to tax credits, moving home and taking up a new tenancy. 

Applying for Universal Credit
Glasgow Life can assist you with your UC application with in person support available by appointment in selected libraries. Please see Glasgow Life’s information sheet 
399_Glasgow Life.jpg

There are also some useful resources available online:

Opening a Account (Universal Credit in Action)

Making a Claim (Universal Credit in Action)

Keeping your Information Updated
It is very important to keep your journal updated with any change of circumstances, such as rent increase details or changes to employment. We have found some useful resources that can help answer some questions you may have about updating it:

Your Journal (Universal Credit in Action)

Your Online Journal - Learn My Way

Coronavirus and Universal Credit
You can check the most up to date information of how Coronavirus will impact your Universal Credit claim, existing or new, here.

The Benefit Cap
The benefit cap is a limit that has been placed by the UK government on the amount of benefit that can be paid to people who are receiving Housing Benefit or Universal Credit.  

The current benefit cap was reduced in November 2016 to £20,000 per annum (£13,400 for single people without children). The cap is applied by reducing the amount of Housing Benefit or Universal Credit that you are entitled to. This has the effect of leaving you with a shortfall between the rent you are charged and the benefit you receive to help you pay rent.  

Please contact us on 0141 331 6665 if you are affected by this as we may be able to help you apply for a Discretionary Housing Payment (DHP) from the Council.

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Glasgow West Housing Association
5 Royal Crescent
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
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