29 September 2022

With changing demographics, and a shift in lifestyles over the last two years, the time is right for us to consult with you on your future service needs, priorities and aspirations.    We have appointed consultants Research Resource to help us gather this feedback. 

Throughout September and October Research Resource will be in contact with you, and we hope you will take the time and opportunity to participate in the survey, as the more responses we receive the more representative the information.   The results of the survey will be presented by Research Resource at our Annual Tenants Conference in January 2023.

A link to the survey form will be sent to you by email or text (if you have provided us with these contact details), otherwise you will receive the survey form by post, with a reply-paid envelope.  You will also be able to speak directly with a surveyor if this is your preference.

For your reassurance the survey will be anonymous, however, if you wish to provide your contact details (which will be separated from your survey response) you will be entered into a prize draw to win one of 10 x £20 vouchers.

Our thanks in advance for your participation in this incredibly important survey.   Your views shape our services, and your feedback will help to ensure our services remain ambitious and fit for purpose as we move towards, and beyond, our 50th anniversary in 2028.