GWHA
5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421
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Class 1 - About Glasgow West Housing Association Ltd

Class 1 - About Glasgow West Housing Association Ltd

Latest News

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Information about Glasgow West Housing Association Ltd, who we are, where to find us, how to contact us, how we are managed and our external relations.

Information Where to Access
1.1    Mission Statement Corporate Strategy
1.2 Vision Corporate Strategy
1.3 Values Corporate Strategy
1.4 Corporate Objectives Corporate Strategy
1.5 Area(s) of Operation

About the Area

Annual Report 2021-22

Location and Opening Arrangements
1.6 Address Website Homepage
1.7 Telephone number and email address for general enquiries (and dedicated lines where appropriate) Website Homepage
1.8 Opening Times Office Hours
1.9 General Contact Arrangements

Website Homepage

Contact Details Page

Emergency Contact Numbers

1.10 Local/Area Office Contact Details Concierge
1.11 Contact details for making a complaint Comments and Complaints
Information relating to Freedom of Information (FOI)
1.12 Publication Scheme and Guide to Information This Web page
1.13 Charging Schedule for Published Information Charging Schedule
1.14 Contact details and advice on making an FOI request Available on Publication Scheme Page
1.15 Freedom of Information policies and procedures Available in Policies Section
1.16 Charging Schedule for Environmental information provided in response to requests made under EIRs Charging Schedule
About our Governing Body
1.17

List of Governing Body Members:

  • Names
  • When they became a governing body member
  • Professional biographical details
  • Office-bearing responsibilities
  • When they became an office-bearer

Committee Page

Annual Report 21-22

1.18

Description of the role of the Governing Body:

  • Governance structure chart (including sub-committees and working groups)
  • Remits for governing body and any sub-committees

Committee Page

Policies Section includes:

  • Standing Orders
  • MC Members Role Description
1.19 How to become a part of the governing body Get Involved
About our Staff
1.20 List of senior management team, including professional biography and contact details Executive Team
1.21 Organisational Structure Staff Structure
(Nov 2021)
Governance Documents and Corporate Policies
1.22 Rules/Articles Available in Policies Section
1.23 Standing Orders Available in Policies Section
1.24 Membership Policy Available in Policies Section
1.25 Code of Conduct for Staff Staff Code of Conduct
1.26 Code of Conduct for Governing Body Members Available in Policies Section
1.27 Entitlements Payments and Benefits Policy (or equivalent including arrangements for payments for expenses and subsistence)

Policies Section, including:

  • Payments and Benefits
  • Gifts and Hospitality
1.28 Equalities Policy Available on Policies Section
1.29 Health and Safety Policy -
1.30 Sustainability Policy -
Relationship with Regulators
1.31 Engagement plan with Scottish Housing Regulator SHR Engagement Plan
1.32 Assurance Statement All Assurance Statements available in Regulation Section
1.33 Annual Return on Charter submission to SHR ARC Submission - May 2021
1.34 Financial Returns to SHR

LPS

AFS

FYFP

1.35 Charter report to tenants Annual Report on the Charter Section
1.36 Internal and External Audit arrangements

External Auditors
Alexander Sloan
Accountants and Business Advisers
180 St Vincent Street
Glasgow
G2 5SG

Internal Auditors
Quinn Internal Audit Services Ltd
55 Lady Place
Livingston
EH54 6TB

Group Details
1.37 Details of our subsidiaries/parent organisation Glasgow West Enterprises Ltd GWEn
Key Partnerships
1.38 Strategic agreements with other organisations Affiliations
Pay your rent
Online Tenant Account
Emergency Numbers
Compaints and Comments
Report a Repair
Fire Safety
Scottish Housing Regulator
Apply for a house

Glasgow West Housing Association
5 Royal Crescent
Glasgow
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
E-Mail: admin@glasgowwestha.co.uk
Office Hours & Public Holidays
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Glasgow West Housing Association ©
All Rights Reserved | Admin Only

Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS.
Registered as a Scottish Charity SC001667.