5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421



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Property Services Officer

EVH Grade 6/7: £29,946 - £38,456
Closing Date: Friday, 8 July 2022
Interview Date: Friday, 29 July 2022

We are looking for a highly motivated individual to support our Repairs and Factoring Team, providing enhanced customer service through the provision of quality advice, information and support to residents and the community. The successful candidate will be performance driven, and will demonstrate role flexibility, proficient IT skills, excellent communication, multi-tasking and interpersonal skills.   

Core Responsibilities:
  • Responsible for the provision of comprehensive Repairs and Maintenance Services, including; Routine Repairs, Medical Adaptations, Void Repairs, Quality Control, Health & Safety, Input to Stock/Asset Management & Capital Investment Programmes.
Key Tasks:
  1. Lead role in the delivery of an effective, high quality response repairs service to achieve targets. 
  2. Issuing repairs instructions/specifications and ensuring contractor compliance.
  3. Lead role in the delivery of void repairs, including liaising with utility companies regarding metered/unmetered supplies, to achieve desired quality (re-let standard) and efficient handover to Tenancy Services Team.
  4. Lead role in achieving high quality medical adaptation installations.
  5. Lead role in the delivery of quality control measures (inspections / invoice scrutiny), monitoring and reporting.
  6. Representing GWHA at residents and other stakeholder meetings.
  7. Managing insurance claims/liaison with loss adjusters/others and maximising recovery of insurance monies.
  8. Participation in the provision of Stock/Asset Management Strategies & outcomes.
  9. Assisting in the delivery of effective capital investment programmes, undertaking duties directed in supervision and management of these programmes.
  10. Assisting with duties within defects period of new build projects.
To apply, please send your CV together with the person spec telling us how your experience meets the requirements outlined in the Role Profile for the post and why you are the best person for the job.  We ask that you also complete and return the Equal Opps form to help us in our drive to be informed and eliminate discrimination.

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Glasgow West Housing Association
5 Royal Crescent
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
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Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS.
Registered as a Scottish Charity SC001667.