Due to COVID-19, our contractors will attend to Emergency repairs only and they will do so at the earliest opportunity.
|Where there is a risk to health, safety or security, or where a delay in attending may result in significant damage to the property. Water ingress to your home, lift break-downs and loss of central heating/hot water (in cold weather) are examples. Loss of TV signal, and tripped electrics due to a fault in your appliances are NOT Emergency Repairs.||If you contact an out-of-hours contractor for a repair that is not an emergency, or for a repair that is your responsibility, you will be recharged the full cost, including the premium call-out rate which is often in excess of £150.00. Repairs caused by faults in your appliances will also be recharged to you.|
|Emergency Type||Company||Phone Number||Comments|
|Gas Leaks||National Grid||0800 111 999||N/A|
|Electric Supply Faults||Scottish Power||0800 092 9290||N/A|
|Mains Water or Drainage Faults||Scottish Water||0800 731 0840||Water Faults|
|Mains Water or Drainage Faults||Scottish Water||0845 601 8855||Information Line|
|Roads & Street Lighting Faults||City Lighting||0800 37 36 35||(Not stair or back court lighting)|
|Health Emergency||NHS24||111||Urgent health advice|
|Social Work||GCC||0800 811 505||N/A|
|Homelessness||Hamish Allan Centre||0800 838 502||N/A|
|Housing Support (Keith Court/Walker Court)||Cordia||0141 276 2020||N/A|
|For All Stock||Company||Phone Number|
|All trades inc gas/electric heating fault||City Building||0800 595 595|
|For other queries, including bin chute blockages, contact your concierge:|
|Blythswood Court Concierge||GWHA||0141 428 3246|
|St Vincent Court Concierge||GWHA||0141 428 3247|
|GWHA||0141 428 3248|
|Lift Faults||Company||Phone Number||Reference|
|Lifts in all stock||
Consult Lift Services
|0141 849 7211||Quote address and contact name.|
Glasgow West Housing Association
5 Royal Crescent
Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651
Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS.
Registered as a Scottish Charity SC001667.
For authorised staff users only.