5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421

Universal Credit

Universal Credit

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Universal Credit (UC) was implemented within the Partick area in October 2018. UC is a monthly benefit designed to replace 6 current ‘legacy’ benefits. We are anticipating many queries in relation to the change and are currently preparing for the implementation in October.  
‘Legacy’ benefits that will be replaced by UC:

  • Housing Benefits
  • Child Tax Credit
  • Income Support
  • Working Tax Credit
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance 399_UC%20cycle



What triggers a claim for Universal Credit (UC)?
Anyone expecting to make a claim for any of the six legacy benefits that UC is replacing will have to claim UC instead and full UC rules and systems will apply.

What changes in circumstances might trigger a move to Universal Credit?
A change of circumstance in any of the six legacy benefits is likely to trigger a move to UC and there is usually no going back to your previous benefits once a claim for Universal Credit has been made, so get advice if you're considering doing this.

Examples of a change of circumstances are: a change in employment, a change in family circumstances, partner leaving or joining the household, starting or stopping being a career, starting or stopping a claim based on sickness, renewing or making small changes to tax credits, moving home and taking up a new tenancy.

Applying for Universal Credit
Glasgow Life can assist with your Universal Credit application. Please see Glasgow Life’s information sheet for more details by clicking the logo below.
399_Glasgow Life.jpg

There are also some useful resources available online:

Opening a Account (Universal Credit in Action)

Making a Claim (Universal Credit in Action)

Keeping your Information Updated

It is very important to keep your journal updated with any change of circumstances, such as rent increase details or changes to employment. We have found some useful resources that can help answer some questions you may have about updating it:

Your Journal (Universal Credit in Action)

Your Online Journal - Learn My Way

Coronavirus and Universal Credit
You can check the most up to date information of how Coronavirus will impact your Universal Credit claim, existing or new, here.

The Benefit Cap

The benefit cap is a limit that has been placed by the UK government on the amount of benefit that can be paid to people who are receiving Housing Benefit or Universal Credit. 

The cap was reduced from November 2016 to £20,000 per annum (£13,400 for single people without children). The cap is applied by reducing the amount of Housing Benefit or Universal Credit that you are entitled to. This has the effect of leaving you with a shortfall between the rent you are charged and the benefit you receive to help you pay rent. 

Please contact us on 0141 331 6665 if you are affected by this as we may be able to help you apply for a Discretionary Housing Payment (DHP) from the Council.

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Glasgow West Housing Association
5 Royal Crescent
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

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SMS: 07860018421
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