5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421



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Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity.  With history dating back to 1978, we have a vision of shaping thriving communities.  With over 1500 rented properties: Homes are our purpose, service is our priority.

We are looking for highly motivated individuals to support our Property Services Team, actively progressing and supporting the delivery of asset management, procurement and sustainability strategies, with a focus on the protection of property investment and assets. 

The successful candidate will be performance driven, and will demonstrate role flexibility, proficient IT skills, excellent communication, multi-tasking and interpersonal skills.

Services Officer (Projects) x 2
EVH Grade 6/7: £28,538 - £36,648 (effective from 01/04/20) Salary dependent on experience
Interview: WC 18 May 2020

Core Responsibilities: 

  • Commitment to enhanced customer service through the provision of quality advice, information and support to residents and the community.
  • High level of technical/ specialist knowledge, focusing on the protection of property assets through the delivery of major repairs/ cyclical and reactive maintenance services.
  • Maintaining accurate and comprehensive records, reporting and administrative systems.

Key Tasks:

  • Developing options and business case appraisals, procuring and delivering projects across all GWHA properties, including representing and liaising with owners and other relevant stakeholders, in relation to factored properties.
  • Property inspections/ reporting to assess compliance with SHQS/ EESSH, to inform investment strategy.
  • Preparing works specifications and tender documentation in line with GWHA procurement strategy.
  • Issuing repairs instructions/ specifications and ensuing contractor compliance.
  • Assessing and addressing contractor performance in respect of quality and performance across all functions. 
  • Representing GWHA at residents and other stakeholder meetings etc.
  • Liaising with tenants and others regarding medical adaptations, alterations/ improvements, planning applications, major repairs/ cyclical works programmes. 

Closing Date: Monday 27 April 2020, 12noon

Application Form

Person Specification (for completion)

Role Profile

Covering Letter, Guidance Notes and Equal Opps

Staff Structure

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Glasgow West Housing Association
5 Royal Crescent
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
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Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS.
Registered as a Scottish Charity SC001667.