Glasgow West Housing
Association Limited

5 Royal Crescent
G3 7SL
Phone:  0141 331 6650
Fax:      0141 331 6679


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You have the right to carry out some alterations and improvements to your home e.g. putting down laminate flooring, but you must get our written permission first. We will generally allow you to make the alteration and will clarify any relevant conditions when we respond to your request.

Conditions may include the requirement to post inspect the works or that you appointment an appropriately qualified person to do it. You may be asked to remove any home improvements that cause disturbance to your neighbours, including incorrectly fitted laminate flooring.

We will not generally allow:

  • Structural work , Artexing of walls and ceilings, Installing non-white bathroom suites. 
  • Alterations to windows and/or doors, or installation of Satellite dishes 

We will initially respond to written requests to advise we have received this and then this will be passed to a Property Services Officer to review and provide a decision within one month of receipt of your request.

Your request will be assessed by a Property Services Officer and if there are no issues with the request it will generally be approved. Some alterations, such as carrying out a full kitchen or bathroom replacement, at your own expense, may mean that you would be due some Compensation for Improvements at the end of your tenancy.

If you would like to carry out alterations to your home please put this in writing to for the attention of the Property Services Team. Alternatively, email us at 

Compensation for improvements 

When we fix rents we currently disregard any improvements you have made.  When the tenancy ends, we may make a payment to you, or those who have legally succeeded to your tenancy for property improvement work such as installing a shower that you have done with our permission.  

The amount of compensation will vary, informed by a formula provided by the Scottish Government, that takes account of the remaining life of the item, and the rent we can collect from the new tenant as a result of the improvement. We will not pay compensation for home improvements for which you did not have our written permission for. We will not consider retrospective (backdated) applications for permission.


AGM 2018

Our AGM took place on 25 June 2018, please see here for an update on the event and news that Linda Reid, Chief Executive will be retiring.

Annual Account 2017/18

Please click here to view the 2017/18 annual accounts