How do I report a repair?

Please telephone our Property Services department on 0141 331 6652 or complete our contact form on the link below if you wish to report a repair required in your home.  You can also report repairs through your Glasgow West Online Customer Portal.

What we will need to know:

  • The nature of the problem and when it started.
  • Your name, address and contact number and.
  • Times when you can provide access to your home.

How long will my repair take be be fixed?

Your repair is categorised into one of the following:

  • Routine (to be completed within 10 working days)
  • Urgent (to be completed within 3 working days)
  • Emergency (to be completed within 6 hours)

Click here to access our online form for reporting repairs.

Certain repairs that you report to us will be qualifying repairs.  Please click on this link for further information on your Statutory Right to Repair.

Notices

Vacancy

Please click here to see more information on current our vacancy.


AGM 2018

Our AGM will be held on Monday 25 June 2018, 6:30pm at the Sandyford Henderson Memorial Church Hall, 13 Kelvinhaugh Street. Invitations will be sent at the beginning of June.


Changes to Fire and Smoke Alarm Regulations

We are alert to the Scottish Government’s news release (18/03/18) and confirm our MC will be exploring options for ensuring compliance. 


Calendar - Incorrect Telephone Number

Please note that the office telephone number on our 2018 Calendar is incorrect and our main switchboard telephone number is 0141 331 6650. We apologise for any inconvenience this may have caused.