5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6673

Emergency Contact Numbers

Emergency Contact Numbers

Covid-19 Update

Our contractors have resumed a routine repairs service from 26th April 2021. We anticipate that response times will be impacted initially whilst our contractors work through the backlog of outstanding works, and would appreciate your continued patience.

  • You can find our latest service update here.
Emergency Repairs Rechargeable Repairs
Where there is a risk to health, safety or security, or where a delay in attending may result in significant damage to the property.   Water ingress to your home and lift break-downs are examples. 

We ask you note, loss of TV signal is NOT an Emergency Repairs.
If you contact an out-of-hours contractor for a repair that is not an emergency, or for a repair that is your responsibility, you will be recharged the full cost, including the premium call-out rate which is often in excess of £150.00.  Repairs caused by faults in your appliances will also be recharged to you. 

Out of Hours Emergency Numbers

Emergency Type Company Phone Number           Comments
Gas Leaks National Grid 0800 111 999 N/A
Electric Supply Faults Scottish Power 0800 092 9290 N/A
Mains Water or Drainage Faults Scottish Water 0800 731 0840 Water Faults
Mains Water or Drainage Faults Scottish Water 0845 601 8855 Information Line
Roads & Street Lighting Faults City Lighting 0800 37 36 35 (Not stair or back court lighting)
Police Emergency N/A 999

Non-emergency 101

Health Emergency NHS24 111 Urgent health advice
Social Work GCC 0800 811 505 N/A
Homelessness Hamish Allan Centre 0800 838 502 N/A
Community Alarms/Telecare Cordia            0141 276 2020  Only available if you already pay for this service

For All Stock Company Phone Number         
All trades including chute blockages
Bell Group 0141 336 7111    
For other queries, contact your concierge:

Blythswood Court Concierge
(currently operating 7am-7pm)
GWHA 0141 428 3246
St Vincent Court Concierge
(currently operating 7am-7pm)
GWHA 0141 428 3247

Hyndland Concierge
Monday – Thursday: 7am – 3:45pm 
Friday: 7am – 3:30pm

GWHA 0141 428 3248


Lift Faults Company Phone Number                      Reference              
Lifts in all stock                                  

City Building       

0800 595 595        Quote address and contact name.      

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Emergency Numbers
Major Repairs and Costs
Fire Safety
When to report a Repair
Go to GWHA

Glasgow West Enterprises Limited
5 Royal Crescent
G3 7SL

CALL: 0141 331 6673

Phone: 0141 331 6673

Fax: 0141 331 6679
E-Mail: factoring@glasgowwestha.co.uk
Office Hours & Public Holidays


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Company Reg No: SC375676 VAT Reg No: 108 2556 26 Registered as a Scottish Property Factor No: PF000329