17 owners attended the conference at 5 Royal Crescent, down from last year but still a good attendance. Prior to the start we held surgeries where owners had the opportunity to raise specific issues with staff and these again proved popular.
Owners listened to presentations on a range of issues relating to the Factoring service as well as Scottish Government consultations on tenement repairs and fire safety. These presentations created great deal of interest with a numerous questions from the audience.
Owners were given an opportunity to sign up for our annual gas service and reminded about incentives on offer for paying by direct debit as well as reminder about late payment penalties.
Owners were given the opportunity to join a focus group to help shape our services and there was a plea to owners to take their community interest a step further and become a member of Glasgow West Housing Association.
Company Reg No: SC375676 VAT Reg No: 108 2556 26 Registered as a Scottish Property Factor No: PF000329
For authorised staff users only.