5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421

Contractor Code of Conduct Review

Contractor Code of Conduct Review

30 October 2018

As part of our drive towards Customer Service improvement we are reviewing our Contractors Code of Conduct Statement. 

Last week tenants were involved in a discussion around key priorities with the key themes being: 

Enhancing communication from contractors before works commence.  

Setting out reasonable expectations for the behaviour and cooperation of tenants during works.

Increasing awareness and benefit of providing constructive feedback towards service improvement once works complete.  

We will now consult with the primary contractors we use, with view to it becoming a shared vision for our services.

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Glasgow West Housing Association
5 Royal Crescent
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
E-Mail: admin@glasgowwestha.co.uk
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Registered with the Scottish Housing Regulator HEP 126. Registered under the Community and Benefit Societies Act 2014. Registered as a Scottish Charity SC001667.