How do I report a repair?

Please telephone our Property Services department on 0141 331 6652 or complete our contact form on the link below if you wish to report a repair required in your home.

 

What we will need to know:

  • The nature of the problem and when it started.
  • Your name, address and contact number and.
  • Times when you can provide access to your home.

How long will my repair take be be fixed?

Your repair is categorised into one of the following:

  • Routine (to be completed within 10 working days)
  • Urgent (to be completed within 3 working days)
  • Emergency (to be completed within 6 hours)

Click here to access our online form for reporting repairs.

Certain repairs that you report to us will be qualifying repairs.  Please click on this link for further information on your Statutory Right to Repair.

Notices

AGM 2017

Our AGM will be held on Monday 26 June 2017 at 6.30pm at the Sandyford Henderson Church, 13 Kelvinhaugh Street, G3 8NU.  Invitations will be sent out week commencing 5 June.


Glasgow West Online Account

Your Online Customer Account is now available, if you are a tenant or owner and have not yet registered for your online account click here to register, if you have already registered click here to login.


Glasgow Housing Register Northwest

Glasgow West Housing Association operates a common housing register.  All applications must now be made online and we will no longer issue paper forms.  Please visit the Apply for a House page for more details on how to apply online.


CIH Income Management

GWHA is pleased to advise that we have been recognised by the Chartered Institute of Housing in respect of our on-going work in income management.  Please see CIH Certificate of Recognition for further information.